FAQ
What makes browluxe® special?
Browluxe was designed by a professional brow artist and microblading expert, not a mass-market formulator. The dual-sided triangle tip gives you a 0.25mm edge for hair-like strokes and a 1mm side for filling — the same precision approach as microblading, in pencil form.
Your pencil is harder than other brow pencils. why?
The density of browluxe® formula is due to our choice of wax. The wax we use has a higher melting point than most. What that means is that it takes more heat or more of an effort to warm it up. The higher melting point gives us the ability to offer a buildable product, and it has long-lasting wear time.
Is your pencil water-proof and sweat-proof?
The browluxe® Precision Brow Pencil formula is ultra-long wearing (we like to say “life-proof”) and has a blend of ingredients that make its staying-power on the skin one of the best on the market.
How do I use the spoolie brush?
After applying the pencil, use the 2cm spoolie on the opposite end to blend strokes and brush brows into shape. It's the same finishing step a professional would use.
How fast will my order arrive?
Orders are fulfilled through Amazon's fulfillment network, so you get Prime-level speed — typically 2–5 business days for North American orders.
Can I return my order?
Yes. Visit our Shipping, Returns & Exchanges page for full details, or email hello@browluxe.ca and we'll take care of you.
I'm a makeup professional. Is there a pro discount?
Yes. Buy 6 or more pencils and save 25%. Use code PRO DEAL at checkout. Visit our Pro Deal page for details.
Are browluxe® products paraben-free?
Yes—browluxe® products contain no parabens.
Are browluxe® products Cruelty-Free?
ABSOLUTELY! Our products are Leaping Bunny Program Certified Cruelty-Free.
Are the caps the same size?
YES. We didn’t realize how much of a bonus feature identically-sized caps would be for the pencil but people get really excited when they discover that there’s no risk of smushing the product into the inside of the wrong lid. Three cheers for same-sized caps!
How do I sharpen my pencil?
No sharpener needed.
The browluxe® Precision Brow Pencil is fully retractable (in AND out). If you twist out too much, simply twist back down to avoid pressing the lead into the inside of the cap.
Remember - less is more with browluxe®. Revealing too much product may cause the super thin lead tip to break off!
Are browluxe® products vegan?
Yes—browluxe® products contain no animal products or byproducts. Additionally, our products are gluten free.
